Your partner for industrial hinges and technical components

Yes, both private individuals and businesses are welcome to come to us. However, please note that if the total amount of the selected products is less than €25, a "small order surcharge" will be automatically applied until you reach an amount of €25. This surcharge will be automatically removed once you reach the minimum threshold of €25.

Of course! New customers are required to pay in advance for their first order. Existing customers who regularly order goods from Hinscha can request to pay on invoice. In that case, your creditworthiness will be checked, and a payment term will be agreed upon. Feel free to contact us for more information or to place an order.

A webshop account offers numerous benefits, such as: 

Managing personal information

You can easily manage and keep your personal data up-to-date. During checkout, this information is filled in automatically to speed up the ordering process. Only your VAT number cannot be changed; for this, please contact us. 

Setting default payment methods 

Choose and save your preferred payment methods for a faster and smoother checkout. Are you a professional customer who can pay upon receipt of goods? Then you can select this option in your account by choosing the payment method "Invoice". 

Managing billing and shipping addresses 

 Easily store and manage multiple addresses so you can quickly switch between shipping and billing addresses. This streamlines the ordering process. 

Viewing order history and easily reordering

All placed orders are stored in your order overview. Want to place the same order again? You can reorder with just one click.

Yes, for several items with an order button, you can order directly and pay online securely.

For other items, you can request a quote. To do this, place the product in the shopping cart, which will then be sent to us as a price request. Once we send you the quote, you can decide whether or not to place an order.

At the top of our website, you will find a search field where you can find your product using keywords.

Through our top navigation, you can also click through to a product category and then visually find your product via photo or filter by the features of your product. You can then click on the item to see a product sheet with all the details. On the detail page, you can click through to place an order.

Are you looking for a gas spring and have the reference? Enter it in the search field at the top or use the gas spring finder. If there is an exact match, a label with "exact match" will be displayed in the search result.

For most gas springs and other items, you can immediately see the price and order and pay online. For items without a price, you can only request a quote. We try to send you a quote within 48 hours. We are working daily on the website to ensure that you can see a price for every item. However, this process takes a lot of time because we have around 50,000 items in our range. We apologize for the inconvenience.

For many gas springs, we have price lists that allow us to show you the price of the gas spring immediately on our website. However, there are many thousands of types of gas springs, and if you request a price for a less common gas spring, we need to contact the manufacturer ourselves for the price and availability of the specific gas spring. 

Some manufacturers respond very quickly, while with others, we also need to be quite patient. Normally, you will receive your quote within 2 to 4 working days, but when we need to wait for the necessary information from the manufacturer, it can take up to 1 week before we can inform you. If you have not heard from us after a week, something may have gone wrong, so please do not hesitate to contact us again.

If the order value of your purchase is higher than €1000, you can request a quote from us. Of course, you can also do this for items whose price you cannot find on our webshop. If you place a quote request via email and the value of your order is less than €1000, unfortunately, you will not receive a better price from us. The fastest and easiest way to request a quote is through our webshop.

Shopping Cart

Place the items you wish to order in the shopping cart. If the order value is higher than €1000, you will have the option to click on "request a quote." You can consult your shopping cart at any time by clicking on the shopping cart icon at the top right of the website. Here you can review and possibly modify your quote request before proceeding.

Fill out information

Fill in the requested information. Fields marked with an asterisk * are mandatory.

Confirmation

When you click on "Request a Quote," you will see a screen confirming that the request has been successfully sent. You will also receive an automatically generated email with an overview of the goods for which you requested a quote. If you do not receive this email, we recommend checking if it has accidentally ended up in your spam folder (junk mail). This email does not yet contain any prices.

Quote

You will receive the personalized quote with prices once we have processed your request, which can take 2 to 4 working days, depending on the manufacturer.

You can submit a quote request or an order in different ways.

On our website, you can request a quote for items without a price. You can also request a quote for a shopping cart exceeding €500. A large number of gas springs and a few other items can be ordered directly and paid for securely. This is the fastest and easiest way for both you and us because we then have all your information immediately. For orders placed via the webshop, the payment is also completed directly (unless you choose to pay by bank transfer).

We try to respond to you within 48 hours on working days. For both quote requests and orders placed via the webshop, you will receive an automatically generated email with an overview of your order or request. For a quote request, we usually send you a personalized quote by email within 2 to 4 working days.

For an order placed via bank transfer on the webshop, an order confirmation follows with the details to pay for the items in advance. If the item is in stock and the payment is completed, you will receive an email with the track & trace number to follow your package.

We ask for the minimum amount of information necessary to serve you properly. We understand that privacy is very important, and this information is therefore not shared with third parties. More information can be found in the disclaimer.

On our webshop, the stock status of each product is clearly indicated so you always know what to expect.

No longer available:

When a product is permanently unavailable, it is indicated as "No longer available". You will not be able to add this product to your shopping cart. If an alternative product is available, you will find it at the bottom of the page. 

Out of stock:

If a product is temporarily out of stock but can still be ordered, it will be indicated as "Not in stock". An indicative delivery time will be mentioned on the webshop. Once you order the product, you will receive the exact delivery time in your order confirmation.